Caldwell County has a new emergency mass notification provider. The transition to Emergency Communications Network’s (ECN) CodeRED mass notification solution from One Call Now began earlier this month. ECN recently acquired all One Call Now’s Government Emergency Center / 911 clients.
The transition from One Call Now to CodeRED will offer the residents of Caldwell County access to unique, web-based features that were not available with the previous provider. Emergency managers in Caldwell County will be able to more effectively communicate time-sensitive messages using ECN’s robust dialing infrastructure that is entirely managed by ECN, allowing calls to be delivered seconds after City/County officials launch a message.
Caldwell County residents who registered with OCN have been transferred to the new CodeRED system. However, citizens are encouraged go to the website and register their current contact information, including cell phone numbers, business and home telephones, as well as email addresses and text addresses where they would like to receive notifications, through the system’s Citizen Enrollment Notification page. Although residents are guaranteed to receive emergency notifications upon enrollment, they may opt-out of receiving a variety of other general notifications that may include road work and community announcements.
As a new feature, Caldwell County will also send notifications to CodeRED Mobile Alert app subscribers. The Mobile Alert app provides users geo-based public safety alerts that impact them at their current location. The app provides an additional method for the Caldwell County to communicate messages to not only local residents, but also to those traveling through the area.